Terms & Conditions

1. Introduction

Welcome to Totally Derma® Singapore, distributed exclusively by Absolute MS (S) Pte Ltd. By purchasing or using our products, you agree to the following terms and conditions. Please read them carefully.

2. Definitions

"We," "Us," and "Our" refer to Absolute MS (S) Pte Ltd, the authorized distributor of Totally Derma® products in Singapore.

"You" and "Your" refer to the customer or user purchasing or using our products.

"Products" refers to Totally Derma® supplements and related materials sold through our authorized channels.

3. Product Use

Our products are intended for personal use only and are not for resale unless expressly authorized by Absolute MS.

Products should be used as directed on the packaging or as advised by a healthcare professional.

Results may vary, and we do not guarantee specific outcomes.

4. Orders and Payments

All orders must be placed through our authorized channels, including our website, official retailers, or direct purchases from Absolute MS.

Full payment is required at the time of purchase. Accepted payment methods include credit card, bank transfer, and other methods specified at checkout.

Prices are subject to change without notice but will not affect orders already confirmed.

5. Delivery

Delivery is available within Singapore and may take 3–5 business days, depending on location.

Delivery charges may apply and will be stated at checkout.

We are not responsible for delays caused by circumstances beyond our control, such as natural disasters or courier issues.

6. Returns and Refunds

Due to the nature of our products, returns are only accepted for defective or damaged items within 7 days of receipt.

To initiate a return, contact us at 8183 3801 with proof of purchase and photos of the defect.

Refunds or exchanges are subject to inspection and approval. Shipping costs for returns are non-refundable.

7. Product Authenticity

Totally Derma® products distributed by Absolute MS (S) Pte Ltd are authentic and sourced directly from the manufacturer.

We do not guarantee the authenticity or quality of products purchased outside our authorized channels.

8. Limitation of Liability

Absolute MS (S) Pte Ltd is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

Always consult a healthcare professional before starting any new supplement, particularly if you have medical conditions or are on medication.

9. Intellectual Property

All trademarks, logos, and product designs related to Totally Derma® are the intellectual property of their respective owners and are used with permission.

You may not reproduce, distribute, or use any content from our website or materials without prior written consent.

10. Privacy Policy

We respect your privacy and will handle your personal data per Singapore’s Personal Data Protection Act (PDPA).

By purchasing from us, you consent to the collection and use of your information to process orders and improve our services.

For details, refer to our Privacy Policy.

11. Governing Law

These terms and conditions are governed by the laws of Singapore. Any disputes shall be resolved exclusively in Singaporean courts.

By purchasing from us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for choosing Totally Derma® Singapore.